1. If you are shipping your order to non European Union countries (i.e. Switzerland, Norway, Ukraine, Belarus, Russia, USA, Canada, Australia, Brazil, UAE, etc.) you are applicable to TAX FREE purchases. You have to look at the prices 'EX TAX', which will be applied when in a shopping cart you click Estimate Shipping Taxes, choose your country and apply preffered shipping method.
2. Customs, Duties, and Taxes (for 0% VAT customers outside the EU)
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. We do not refund original shipping charges for goods that are refused for delivery at custom.